/* 客服聊天页面样式 */
page {
  background-color: #f6f7fb;
  height: 100vh;
  overflow: hidden;
}

/* 聊天容器 */
.chat-container {
  display: flex;
  flex-direction: column;
  height: 100vh;
  background-color: #f6f7fb;
  position: fixed;
  top: 0;
  left: 0;
  width: 100%;
  z-index: 1;
}

/* 聊天头部 */
.chat-header {
  display: flex;
  align-items: center;
  justify-content: space-between;
  height: 50px;
  padding: 0 15px;
  background-color: #fff;
  box-shadow: 0 2px 4px rgba(0, 0, 0, 0.1);
  padding-bottom: 15rpx;
  position: relative;
  z-index: 2;
}

.back-btn {
  width: 40px;
  height: 40px;
  display: flex;
  align-items: center;
  justify-content: center;
}

.chat-title {
  font-size: 16px;
  font-weight: 500;
  color: #333;
}

.empty-header {
  width: 40px;
}

/* 切换客服按钮 */
.change-service-btn {
  width: 40px;
  height: 40px;
  display: flex;
  align-items: center;
  justify-content: center;
}

/* 连接状态提示 */
.connecting-status {
  padding: 5px 15px;
  background-color: #fff3cd;
  color: #856404;
  font-size: 14px;
  text-align: center;
}

/* 聊天消息区域 */
.chat-messages {
  width: 97%;
  margin: 0 auto;
  flex: 1;
  padding: 10px;
  overflow-y: auto;
}

/* 时间分割线 */
.message-time {
  margin: 10px 0;
  text-align: center;
  font-size: 12px;
  color: #999;
}

/* 消息项 */
.message-item {
  display: flex;
  margin-bottom: 15px;
  align-items: flex-start;
}

.message-item.self {
  flex-direction: row-reverse;
}

/* 头像 */
.message-avatar {
  width: 40px;
  height: 40px;
  border-radius: 50%;
  margin: 0 10px;
}

/* 消息内容 */
.message-content {
  max-width: 70%;
  padding: 10px 15px;
  border-radius: 10px;
  word-break: break-word;
  font-size: 15px;
  line-height: 1.5;
}

.message-item.self .message-content {
  background-color: #91d5ff;
  color: #333;
  border-bottom-right-radius: 4px;
}

.message-item.other .message-content {
  background-color: #fff;
  color: #333;
  border-bottom-left-radius: 4px;
  box-shadow: 0 1px 2px rgba(0, 0, 0, 0.1);
}

/* 加载状态 */
.message-item.loading .message-content {
  opacity: 0.7;
}

/* 输入区域 */
.chat-input-area {
  background-color: #fff;
  padding: 10px 15px;
  border-top: 1px solid #eee;
  margin-bottom: 20rpx;
  position: relative;
  z-index: 2;
}

.input-container {
  display: flex;
  align-items: flex-end;
}

.message-input {
  flex: 1;
  height: 20px;
  padding: 10px;
  border: 1px solid #ddd;
  border-radius: 20px;
  font-size: 15px;
  line-height: 1.5;
  resize: none;
  background-color: #f9f9f9;
}

.send-btn {
  margin-left: 10px;
  padding: 0 20px;
  height: 40px;
  background-color: #07c160;
  color: #fff;
  font-size: 15px;
  border-radius: 20px;
  display: flex;
  align-items: center;
  justify-content: center;
}

.send-btn:disabled {
  background-color: #ccc;
  color: #fff;
}

/* 滚动条样式 */
.chat-messages::-webkit-scrollbar {
  width: 6px;
}

.chat-messages::-webkit-scrollbar-track {
  background-color: #f1f1f1;
  border-radius: 3px;
}

.chat-messages::-webkit-scrollbar-thumb {
  background-color: #c1c1c1;
  border-radius: 3px;
}

.chat-messages::-webkit-scrollbar-thumb:hover {
  background-color: #a8a8a8;
}