maguodong
42386a201f
- 在 app.json 中新增了 routingInspection 和 addRoutingInspection 页面路径 - 新增了 customerService 包下的多个页面配置 - 在 myOrders 包中添加了 groupOrders 页面 - 新增了 smartDevice 和 advertising 包的页面配置 - 更新了 kitchen 页面的 webpack 模块路径引用
534 lines
16 KiB
Vue
534 lines
16 KiB
Vue
<template>
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<view class="chat-container">
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<!-- 聊天头部 -->
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<view :style="{ paddingTop: top + 'px', height: localHeight + 'px' }" class="chat-header">
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<view class="back-btn" @tap="goBack">
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<uni-icons color="#333" size="28" type="left"></uni-icons>
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</view>
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<view class="chat-title">{{ chatTarget.title || '客服' }}</view>
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<view class="change-service-btn" @tap="goToChangeService">
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<uni-icons color="#333" size="22" type="switch"></uni-icons>
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</view>
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</view>
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<!-- 连接状态提示 -->
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<view v-if="connectingStatus" class="connecting-status">{{ connectingStatus }}</view>
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<!-- 聊天消息区域 -->
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<scroll-view :scroll-into-view="scrollToView" class="chat-messages" scroll-y="true"
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@scrolltoupper="loadMoreHistory">
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<!-- 加载历史消息提示 -->
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<view v-if="isLoadingHistory" class="message-time">加载历史消息...</view>
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<!-- 消息列表 -->
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<block v-for="(message, index) in messages" :key="index">
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<!-- 时间分割线 -->
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<view v-if="needShowTime(index)" class="message-time">{{ formatTime(message.time) }}</view>
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<!-- 消息项 -->
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<view :id="'msg-' + index" :class="{
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'self': message.isSelf,
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'other': !message.isSelf,
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'loading': message.isLoading
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}" class="message-item">
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<image :src="message.isSelf ? userAvatar : (chatTarget.avatar || '/static/logo.png')" class="message-avatar"
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mode="aspectFill"></image>
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<view class="message-content">
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{{ message.content }}
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</view>
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</view>
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</block>
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</scroll-view>
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<!-- 输入区域 -->
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<view class="chat-input-area">
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<view class="input-container">
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<textarea v-model="inputMessage" :adjust-position="true" class="message-input" placeholder="请输入消息..."
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@confirm="sendMessage" @input="handleInput"></textarea>
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<button :disabled="!canSend || !client || !client.isConnected" class="send-btn" @tap="sendMessage">
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发送
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</button>
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</view>
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</view>
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</view>
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</template>
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<script>
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import { menuButtonInfo, request } from '@/utils'
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import { apiArr } from '@/api/customerService'
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import MqttUtils from '@/utils/mqtt'
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export default {
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data(){
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return {
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localHeight: '',
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top: '',
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// 聊天目标信息
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chatTarget: {
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mchId: '',
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title: '',
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avatar: '',
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openId: '' // 接收方的open_id
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},
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// 用户头像
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userAvatar: '/static/logo.png',
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// 消息列表
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messages: [],
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// 输入的消息
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inputMessage: '',
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// 是否可以发送消息
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canSend: false,
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// 连接状态
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isConnected: false,
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// 连接状态文本
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connectingStatus: '',
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// 滚动到指定视图
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scrollToView: '',
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// 是否加载历史消息
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isLoadingHistory: false,
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// 心跳包定时器
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keepaliveTimer: null,
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// MQTT工具实例
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client: null,
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// 重连失败提示定时器
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reconnectFailedTimer: null
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}
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},
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onLoad(options){
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const meun = menuButtonInfo()
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this.top = meun.top
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this.localHeight = meun.height
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// 获取聊天对象信息
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if (options.item) {
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this.chatTarget = JSON.parse(options.item)
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this.chatTarget.title = `客服${ this.chatTarget.employee_name }`
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}
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// 创建MQTT工具实例
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// this.mqttUtils = new MqttUtils({
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// username: 'dev01',
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// password: '211561',
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// clientId: 'mqtt_8812321421_' + Math.random().toString(16).substr(2, 8),
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// protocolVersion: 3,
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// connectTimeout: 30 * 1000,
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// reconnectPeriod: 5000,
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// keepalive: 60,
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// clean: true,
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// // 配置重连参数
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// maxReconnectAttempts: 15,
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// reconnectExponentialBackoff: true
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// });
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// this.mqttUtils.connect()
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// 初始化MQTT连接
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this.initChat()
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},
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onShow(){
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// 检查MQTT连接状态
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// if (this.mqttUtils && !this.mqttUtils.getIsConnected()) {
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// this.connectingStatus = '连接中...';
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// }
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},
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methods: {
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async connect(){
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const options = {
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clientId: 'mqtt_888888888'
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}
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this.client = MqttUtils.connect(options)
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this.isConnected = !!this.client
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},
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async subscribe(){
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if (this.isConnected && this.client) {
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this.client.subscribe('contact/message/receive_msg', { qos: 0 }, function(err){
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if (!err) {
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console.log('订阅成功')
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this.client.publish({ 'contact/message/send_msg': 0 }, 'hello mqtt')
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} else {
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console.log('订阅失败:', err)
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this.connectingStatus = '订阅失败，请重试'
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}
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})
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} else {
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console.log('连接失败', this.isConnected, this.client)
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}
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},
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// 初始化聊天
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async initChat(){
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try {
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// 显示连接状态
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this.connectingStatus = '连接中...'
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await this.connect()
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// // 获取MQTT连接配置
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// await this.getMqttConfig();
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// // 连接MQTT服务器
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// this.mqttUtils.connect();
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// // 监听事件
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// this.mqttUtils.on('connect', (connack) => {
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// console.log('MQTT连接成功:', connack);
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// this.isConnected = true;
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// this.connectingStatus = '';
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// // 订阅主题
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// this.mqttUtils.subscribe('contact/message/receive_msg', (err) => {
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// if (err) {
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// console.error('订阅失败:', err);
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// this.connectingStatus = '订阅失败，请重试';
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// } else {
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// console.log('订阅成功: contact/message/receive_msg');
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// // 加载历史消息
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// this.loadHistoryMessages();
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// // 启动心跳包
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// this.startKeepalive();
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// }
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// });
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// });
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// this.mqttUtils.on('error', (error) => {
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// console.log('MQTT连接错误:', error);
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// console.error('错误码:', error.code);
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// console.error('错误详情:', error.message);
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// this.isConnected = false;
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// this.connectingStatus = '连接失败，请检查网络';
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// });
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// this.mqttUtils.on('disconnect', () => {
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// console.log('MQTT连接已断开');
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// })
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// this.mqttUtils.on('message', (topic, message) => {
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// console.log('收到消息:', topic, message.toString());
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// try {
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// // 解析消息
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// let msgData;
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// if (typeof message === 'string') {
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// try {
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// msgData = JSON.parse(message);
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// } catch (e) {
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// console.error('消息解析失败', e);
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// return;
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// }
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// } else {
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// msgData = JSON.parse(message.toString());
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// }
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// // 只处理与当前聊天对象相关的消息
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// if (msgData.receive_client === this.mqttConfig.clientId &&
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// msgData.send_client === this.chatTarget.openId) {
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// // 添加到消息列表
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// this.messages.push({
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// id: `msg_${Date.now()}_${Math.random()}`,
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// content: msgData.content,
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// isSelf: false,
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// time: Date.now(),
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// isLoading: false
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// });
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// // 滚动到底部
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// this.scrollToBottom();
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// }
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// } catch (error) {
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// console.error('处理消息失败', error);
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// }
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// });
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// this.mqttUtils.on('reconnect', (attempts, delay) => {
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// console.log('MQTT正在重连...', attempts, delay);
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// this.connectingStatus = `连接已断开，正在重连(${attempts})...`;
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// });
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// this.mqttUtils.on('close', () => {
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// console.log('MQTT连接关闭');
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// this.isConnected = false;
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// this.connectingStatus = '连接已关闭';
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// this.stopKeepalive();
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// });
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// this.mqttUtils.on('offline', () => {
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// console.log('MQTT离线');
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// this.isConnected = false;
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// this.connectingStatus = '离线，请检查网络';
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// this.stopKeepalive();
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// });
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// this.mqttUtils.on('end', () => {
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// console.log('MQTT客户端结束');
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// this.isConnected = false;
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// this.connectingStatus = '客户端已结束';
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// this.stopKeepalive();
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// });
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// // 添加重连失败事件监听
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// this.mqttUtils.on('reconnectFailed', () => {
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// console.error('MQTT重连失败，已达到最大重连次数');
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// this.connectingStatus = '连接失败，请检查网络后重试';
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// // 5秒后尝试重新初始化连接
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// this.reconnectFailedTimer = setTimeout(() => {
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// console.log('重连失败后，尝试重新初始化连接');
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// this.initChat();
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// }, 5000);
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// });
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} catch (error) {
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console.error('初始化聊天失败', error)
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this.connectingStatus = '连接失败，请重试'
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// 失败后尝试重新连接
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setTimeout(() => {
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this.initChat()
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}, 3000)
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}
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},
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// 获取MQTT连接配置
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async getMqttConfig(){
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console.log('🚀 ~ getMqttConfig ~ getMqttConfig:', 11111)
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try {
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// // 直接使用已创建的MQTT实例的clientId
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// if (this.mqttUtils && this.mqttUtils.options.clientId) {
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// this.mqttConfig.clientId = this.mqttUtils.options.clientId;
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// return Promise.resolve();
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// }
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// 如果没有已创建的实例或clientId，则通过API获取
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return new Promise((resolve, reject) => {
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const params = {
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worker_id: this.chatTarget.id || '',
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open_id: uni.getStorageSync('openId') || ''
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}
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request(apiArr.csGetToClientId, 'POST', params).then((res) => {
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// 检查响应数据格式是否正确
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if (res && res.client_bind && res.client_bind.client_id_one && res.client_bind.client_id_two) {
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this.mqttConfig.clientId = res.client_bind.client_id_one // 登录人的open_id
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this.chatTarget.openId = res.client_bind.client_id_two // 接收方的open_id
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// 如果MQTT实例已创建，更新clientId
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if (this.mqttUtils) {
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this.mqttUtils.options.clientId = this.mqttConfig.clientId
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}
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resolve()
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} else {
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console.error('MQTT配置响应格式不正确:', res)
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reject(new Error('未获取到有效的MQTT配置'))
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}
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}).catch(error => {
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console.error('获取MQTT配置失败', error)
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reject(error)
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})
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})
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} catch (error) {
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console.error('获取MQTT配置失败', error)
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throw error
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}
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},
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// MQTT断开连接回调 (为了兼容旧的调用)
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onDisconnect(packet){
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console.log('MQTT连接断开', packet)
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this.isConnected = false
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// 根据断开原因设置不同的连接状态文本
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if (packet.error) {
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// 连接失败的情况
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this.connectingStatus = '连接失败，请检查网络或服务器'
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} else
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if (packet.reconnecting) {
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// 正在重连的情况
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this.connectingStatus = '连接已断开，正在重连...'
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} else {
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// 其他断开连接的情况
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this.connectingStatus = '连接已断开，正在重连...'
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}
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// 停止心跳包
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this.stopKeepalive()
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},
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// 加载历史消息
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async loadHistoryMessages(){
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try {
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this.isLoadingHistory = true
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} catch (error) {
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console.error('加载历史消息失败', error)
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} finally {
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this.isLoadingHistory = false
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}
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},
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// 加载更多历史消息
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loadMoreHistory(){
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if (this.isLoadingHistory) {
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}
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// 这里可以实现加载更多历史消息的逻辑
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},
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// 发送消息
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sendMessage(){
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const content = this.inputMessage.trim()
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if (!content || !this.client || !this.isConnected) return
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// 创建消息对象
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const message = {
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id: `msg_${ Date.now() }_${ Math.random() }`,
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content: content,
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isSelf: true,
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time: Date.now(),
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isLoading: true
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}
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// 添加到消息列表
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// this.messages.push(message);
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// 滚动到底部
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this.scrollToBottom()
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// 按照用户提供的格式构建发送消息
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const msgData = {
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bind_id: 1, // 聊天列表的ID，这里暂时固定为1
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send_client: this.mqttConfig.clientId, // 消息发送方open_id
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receive_client: this.chatTarget.openId, // 消息接收方open_id
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type: 1, // 消息类型，1表示文字消息
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content: content, // 消息内容
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receive_read_status: 2 // 接收方阅读状态
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}
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this.client.publish(
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'contact/message/send_msg', // 使用指定的发送消息主题
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JSON.stringify(msgData),
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{ Qos: 0 },
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(err) => {
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// 更新消息状态
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const index = this.messages.findIndex(m => m.id === message.id)
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if (index !== -1) {
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this.$set(this.messages[index], 'isLoading', false)
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}
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if (err) {
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console.error('发送消息失败', err)
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// 可以在这里添加消息发送失败的处理逻辑
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} else {
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console.log('发送消息成功')
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}
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}
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)
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// 清空输入框
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this.inputMessage = ''
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},
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// 处理输入事件
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handleInput(){
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this.canSend = this.inputMessage.trim().length > 0
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},
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// 是否需要显示时间分割线
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needShowTime(index){
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if (index === 0) return true
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const currentMsg = this.messages[index]
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const prevMsg = this.messages[index - 1]
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// 如果两条消息间隔超过5分钟，则显示时间分割线
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return (currentMsg.time - prevMsg.time) > 5 * 60 * 1000
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},
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// 格式化时间
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formatTime(time){
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const date = new Date(time)
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const hours = date.getHours().toString().padStart(2, '0')
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const minutes = date.getMinutes().toString().padStart(2, '0')
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return `${ hours }:${ minutes }`
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},
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// 滚动到底部
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scrollToBottom(){
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setTimeout(() => {
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this.scrollToView = 'msg-' + (this.messages.length - 1)
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}, 100)
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},
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// 返回上一页
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goBack(){
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uni.navigateBack()
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},
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// 启动心跳包 - 增强版：添加错误处理和状态检查
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startKeepalive(){
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// 停止之前的定时器
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this.stopKeepalive()
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// 每30秒发送一次心跳包
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this.keepaliveTimer = setInterval(() => {
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if (this.client && this.isConnected) {
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const keepaliveData = {
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client_id: this.mqttConfig.clientId
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}
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this.client.publish(
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'contact/message/keep_time',
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JSON.stringify(keepaliveData),
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{},
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(err) => {
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if (err) {
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console.error('发送心跳包失败', err)
|
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// 心跳包发送失败可能表示连接有问题，可以考虑触发重连
|
||
if (!this.isConnected) {
|
||
return
|
||
}
|
||
console.log('心跳包发送失败，尝试检查连接状态')
|
||
// 这里可以添加额外的连接检查逻辑
|
||
}
|
||
}
|
||
)
|
||
} else {
|
||
console.warn('MQTT未连接，停止心跳包')
|
||
this.stopKeepalive()
|
||
}
|
||
}, 30000)
|
||
},
|
||
|
||
// 停止心跳包
|
||
stopKeepalive(){
|
||
if (this.keepaliveTimer) {
|
||
clearInterval(this.keepaliveTimer)
|
||
this.keepaliveTimer = null
|
||
}
|
||
},
|
||
|
||
// 跳转到切换客服页面
|
||
goToChangeService(){
|
||
uni.navigateTo({
|
||
url: '/packages/customerService/changeService/index?currentMchId=' + this.chatTarget.mchId
|
||
})
|
||
}
|
||
},
|
||
|
||
// 页面卸载时停止心跳包
|
||
onUnload(){
|
||
// 断开MQTT连接
|
||
if (this.client) {
|
||
this.client.disconnect()
|
||
}
|
||
|
||
// 停止心跳包
|
||
this.stopKeepalive()
|
||
|
||
// 清除重连失败提示定时器
|
||
if (this.reconnectFailedTimer) {
|
||
clearTimeout(this.reconnectFailedTimer)
|
||
this.reconnectFailedTimer = null
|
||
}
|
||
}
|
||
}
|
||
</script>
|
||
|
||
<style>
|
||
@import url("./index.css");
|
||
</style> |